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Wolfgang Puck
June 12th, 2013 9:53 AM

We often spend time at Downtown Disney and when having a "dinner and a movie" night, we dine at Wolfgang Puck across from the AMC theatres.   Our most recent visit there was exceptional, to say the least. 

Many restaurants change their menus from time to time, and often a favorite food item is no longer available and removed from the menu list.  This was the case on our visit, so we told our waitress that one of our very favorite items was no longer offered and we were extremely disappointed.  We chose an alternate and would have accepted and enjoyed that.

However, much to our amazement, the chef on duty came to our table and asked us about our favorite menu item and explained why certain receipes are rotated and new ones offered.  He then asked if we would still like to order that item, even though it was no longer offered.   He explained that he would check in the kitchen and if he had all the ingredients needed, he would be happy to make a special order just for us.   Well, that is exactly what he did!

We have dined at many good restaurants in the Orlando and Disney area, but never had personal interaction with the chef, who pleasantly offered to make something no longer offered on the menu.  We were given exceptional customer service and the staff went "above and beyond" to make our evening special and thoroughly enjoyable.

Applause to Wolfgang Puck!  I would highly recommend this restaurant to anyone wanting to enjoy good food, great service, and a beautiful atmosphere on the West Side of Downtown Disney.

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Posted by Barbara Doeringer on June 12th, 2013 9:53 AMPost a Comment

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I so appreciated your comments pertaining to your recent visit (as well as; past visits)to Wolfgang Puck in Downtown Disney. I had only heard good reports about that particular restaurant and, do hope to dine there on one of my many visits to that area. We always eat at the smaller and more informal Wolfgang Puck Pizzaria fastfood cafe which is on the eastside of Downtown Disney, when we have our grandchildren with us. It will be fun to check out the other one, when we are visiting there as a couple. Thanks again for your comments.

Posted by Janet McLeran-Porter on June 18th, 2013 2:14 PM
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